Notice of Privacy Practices
Notice of Privacy
Practices
As required by the Privacy Regulations created as a result of the Health
Insurance Portability and Accountability Act of 1996 (HIPAA).
This notice
describes how health information about you (as a patient of this practice)
may be used and disclosed, and how you can get access to this
information.
Please
review this notice carefully.
If you have
any questions about this notice please contact
Get Well at 802-660-3110.
This Notice of Privacy Practices describes how we may use and disclose
your protected health information to carry out treatment, payment or
health care operations and for other purposes that are permitted or
required by law. It also describes your rights to access and control your
protected health information. “Protected health information” (PHI) is
information about you, including demographic information, that may
identify you and that relates to your past, present or future physical or
mental health or condition and related health care services. Our practice
is dedicated to maintaining the privacy of your protected health
information.
We are required to abide by the terms of this Notice of Privacy Practices.
We may revise or amend the terms of our notice, at any time. The new
notice will be effective for all protected health information that we have
at that time and for future information. We will post our current Notice
in our office in a visible location at all times and upon your request, we
will provide you with any revised Notice.
Disclosures
1. Uses and Disclosures to carry out treatment, payment or health care
operations:
Under HIPAA regulations, we do not need to obtain permission to use health
information for treatment, payment and health care operations. However,
several
Vermont
state laws require patient consent before health information is used or
disclosed by health care providers.
We may use and disclose your Protected Health Information (PHI) for the
following reasons:
Treatment:
We will use and disclose your PHI to provide, coordinate, or manage your
health care and any related services. This includes the coordination or
management of your health care with a third party.
For example, we may disclose PHI to laboratories or
other testing centers to assist in making a diagnosis. We might use your
PHI in order to write a prescription for you, or we might disclose your
PHI to a pharmacy when we order a prescription for you. Many of the
people who work for our practice including, but not limited to, our
doctors, physical therapy staff, massage therapists, radiology
technologist and psychologist – may use or disclose your PHI in order to
treat you or to assist others in your treatment. Additionally, we may
disclose your PHI to others who may assist in your care, such as your
spouse, children or parents. Finally, we may also disclose your PHI to
other health care providers for purposes related to your treatment.
Payment:
Your protected health information will be used, as needed, to obtain
payment for your health care services. This may include certain activities
that your health insurance plan may undertake before it approves or pays
for the health care services we recommend for you such as; making a
determination of eligibility or coverage for insurance benefits, reviewing
services provided to you for medical necessity, and undertaking
utilization review activities. For example, obtaining approval for a MRI
may require that your relevant protected health information be disclosed
to the health plan to obtain approval for the MRI.
Healthcare Operations:
We may use or disclose, as-needed, your protected health information in
order to support the business activities of the practice. These activities
include, but are not limited to, quality assessment activities, employee
review activities, training of medical students, licensing, collections of
accounts receivable and conducting or arranging for other business
activities.
For example, we may disclose your protected health information to medical
school students that see patients at our office. We may also call you by
name in the waiting room when it’s time to see your provider.
We will share your protected health information with third party “business
associates” that perform various activities (e.g., billing, transcription
services) for the practice. Whenever an arrangement between our office and
a business associate involves the use or disclosure of your protected
health information, we will have a written contract that contains terms
that will protect the privacy of your protected health information.
Appointment Reminders
We may use or disclose your protected health information, as necessary, to
contact you to remind you of your appointment. Generally, we will give the
time and date of an appointment, and sometimes the provider you will be
seeing, on an answering machine or with a family member if you are not
available.
Treatment Options and Services
We may use or disclose your protected health information, as necessary, to
provide you with information about treatment alternatives or other
health-related benefits and services that may be of interest to you.
However, we will get a written authorization from you for further
marketing purposes.
2. Uses and disclosures that you can agree or object to
We may use and disclose your protected health information in the following
instances, which you have the opportunity to object to.
Others Involved in Your Healthcare:
Unless you object, we may disclose to a member of your family, a relative,
a close friend or any other person you identify, your protected health
information that directly relates to that person’s involvement in your
health care. If you are unable to agree or object to such a disclosure, we
may disclose such information as necessary if we determine that it is in
your best interest based on our professional judgment. We may use or
disclose protected health information to notify or assist in notifying a
family member, personal representative or any other person that is
responsible for your care of your location, general condition or death.
Finally, we may use or disclose your protected health information to an
authorized public or private entity to assist in disaster relief efforts
and to coordinate uses and disclosures to family or other individuals
involved in your health care.
Emergencies
We may use or disclose your protected health information in an emergency
treatment situation. If this happens, your physician shall allow you to
object to future disclosures as soon as reasonably practicable after the
delivery of treatment.
3. Uses and disclosures that we will obtain your written authorization for
Psychotherapy Notes
we may only disclose your psychotherapy notes for limited purposes such as
carrying out treatment. For other purposes we will obtain your written
consent.
Marketing
for most marketing purposes we will obtain your written consent;
exceptions include if the product or service is directly treatment
related, discussed face-to-face or given as a promotional gift of nominal
value. For example, we may have non-clinical staff assist you with
purchasing Shaklee products, or we may encourage the use of durable
medical goods (like water pillows or splints) that are available at GET
WELL and/or other facilities.
4. Uses and disclosures for which and authorization or opportunity to
agree or object to is not required
We may use or disclose your protected health
information in the following situations:
Required By Law:
We may use or disclose your protected health information to the extent
that the use or disclosure is required by law. The use or disclosure will
be made in compliance with the law and will be limited to the relevant
requirements of the law. You will be notified, as required by law, of any
such uses or disclosures.
Public Health:
We may disclose your protected health information for public health
activities and purposes to a public health authority that is required or
permitted by law to receive the information. The disclosure will be made
for the purpose of controlling or reporting disease, injury or disability.
We may also disclose your protected health information, if directed by the
public health authority, to a foreign government agency that is
collaborating with the public health authority.
Communicable Diseases:
We may disclose your protected health information, if authorized by law,
to a person who may have been exposed to a communicable disease or may
otherwise be at risk of contracting or spreading the disease or condition.
Abuse or Neglect:
We may disclose your protected health information to a public health
authority that is authorized by law to receive reports of child abuse or
neglect. In addition, we may disclose your protected health information if
we believe that you have been a victim of abuse, neglect or domestic
violence to the governmental entity or agency authorized to receive such
information. In this case, the disclosure will be made consistent with the
requirements of applicable federal and state laws.
Food and Drug Administration:
We may disclose your protected health information to a person or company
required by the Food and Drug Administration to report adverse events,
product defects or problems, biologic product deviations, track products;
to enable product recalls; to make repairs or replacements, or to conduct
post marketing surveillance, as required.
Maintenance of Vital Records:
We may report data such as births and deaths.
Health Oversight:
We may disclose protected health information to a health oversight agency
for activities authorized by law, such as audits, investigations, and
inspections. Oversight agencies seeking this information include
government agencies that oversee the health care system, government
benefit programs, other government regulatory programs and civil rights
laws.
Legal Proceedings:
We may disclose protected health information in the course of any judicial
or administrative proceeding, in response to an order of a court or
administrative tribunal (to the extent such disclosure is expressly
authorized), in certain conditions in response to a subpoena, discovery
request or other lawful process.
Law Enforcement:
We may also disclose protected health information, so long as applicable
legal requirements are met, for law enforcement purposes. These law
enforcement purposes include (1) legal processes required by law, (2)
limited information requests for identification and location purposes, (3)
pertaining to victims of a crime, (4) suspicion that death has occurred as
a result of criminal conduct, (5) in the event that a crime occurs on the
premises of the practice, and (6) medical emergency (not on the Practice’s
premises) if is likely that a crime has occurred.
Coroners, Funeral Directors, and Organ Donation:
We may disclose protected health information to a coroner or medical
examiner for identification purposes, determining cause of death or for
the coroner or medical examiner to perform other duties authorized by law.
We may also disclose protected health information to a funeral director,
as authorized by law, in order to permit the funeral director to carry out
their duties. We may disclose such information in reasonable anticipation
of death. Protected health information may be used and disclosed for
cadaveric organ, eye or tissue donation purposes.
Research:
We may disclose your protected health information to researchers when
their research has been approved by an institutional review board that has
reviewed the research proposal and established protocols to ensure the
privacy of your protected health information. Otherwise, we will ask for a
written authorization from you.
Criminal Activity:
Consistent with applicable federal and state laws, we may disclose your
protected health information, if we believe that the use or disclosure is
necessary to prevent or lessen a serious and imminent threat to the health
or safety of a person or the public. We may also disclose protected health
information if it is necessary for law enforcement authorities to identify
or apprehend an individual.
Military Activity and National Security:
When the appropriate conditions apply, we may use or disclose protected
health information of individuals who are Armed Forces personnel (1) for
activities deemed necessary by appropriate military command authorities;
(2) for the purpose of a determination by the Department of Veterans
Affairs of your eligibility for benefits, or (3) to foreign military
authority if you are a member of that foreign military services. We may
also disclose your protected health information to authorized federal
officials for conducting national security and intelligence activities,
including for the provision of protective services to the President or
others legally authorized.
Workers’ Compensation:
Your protected health information may be disclosed by us as authorized to
comply with workers’ compensation laws and other similar
legally-established programs.
Inmates:
We may use or disclose your protected health information if you are an
inmate of a correctional facility and your physician created or received
your protected health information in the course of providing care to you.
Required Uses and Disclosures:
Under the law, we must make disclosures to you and when required by the
Secretary of the Department of Health and Human Services to investigate or
determine our compliance with the requirements of Section 164.500 et. seq.
Disclosures required by Vermont State law:
Vermont Law requires reporting in the following cases: child abuse;
abuse, neglect or exploitation of vulnerable adults; fire-arm related
injuries; communicable diseases; fetal deaths; cancer; lead poisoning;
blood-alcohol reporting; duty to warn of harm cases. We will disclose
information limited to the relevant requirements of the law.
Your rights
Following
is a statement of your rights with respect to your protected health
information and a brief description of how you may exercise these rights.
You have the right to inspect and copy your protected health information.
This means you may inspect and obtain a copy of protected health
information about you that is contained in a designated record set for as
long as we maintain the protected health information. A “designated record
set” contains medical and billing records and any other records that your
physician and the practice uses for making decisions about you. This may
not include psychotherapy notes.
In order to inspect and/or obtain a copy of your
health records, you must submit your request in writing to:
GET WELL
3000 Williston Rd
South Burlington, VT 05407
Our practice charges a fee for the costs of copying,
mailing, labor and supplies associated with your request. Our practice
may deny your request to inspect and/or copy in certain limited
circumstances; however, you may request a review of our denial. Another
licensed health care professional chosen by us will conduct reviews.
Please contact Get Well at 802-660-3110 if you have
questions about access to your medical record.
You have the right to request a restriction of your protected health
information.
This means you may ask us not to use or disclose any part of your
protected health information for the purposes of treatment, payment or
healthcare operations. You may also request that any part of your
protected health information not be disclosed to family members or friends
who may be involved in your care or for notification purposes as described
in this Notice of Privacy Practices. Your request must state the specific
restriction requested and to whom you want the restriction to apply. Your
physician is not required to agree to a restriction that you may request.
If your physician believes it is in your best interest to permit use and
disclosure of your protected health information, your protected health
information will not be restricted. If your physician does agree to the
requested restriction, we may not use or disclose your protected health
information in violation of that restriction unless it is needed to
provide emergency treatment. With this in mind, please discuss any
restriction you wish to request with your physician. You may request a
restriction by filling out a form provided or submitting a letter to your
provider at the address above.
You have the right to request that our practice
communicate with you about your health and related issues in a particular
manner or at a certain location. For instance, you may ask that
we contact you at home, rather than work. In order to request a type of
confidential communication, you must make a written request to GET
WELL specifying the requested method of contact, or the location where you
wish to be contacted. Our practice will accommodate reasonable
requests. You do not need to give a reason for your request.
You may have the
right to have your physician amend your protected health information.
This means you may request an amendment of protected health information
about you in a designated record set for as long as we maintain this
information. In certain cases, for example if we think the information is
correct, or was not created by our practice, we may deny your request for
an amendment. If we deny your request for amendment, you have the right to
file a statement of disagreement with us and we may prepare a rebuttal to
your statement and will provide you with a copy of any such rebuttal.
Please contact our office if you have questions about amending your
medical record. To file an amendment, your request must be in writing and
must be submitted to GET WELL.
You have the right to receive an accounting of certain disclosures we have
made, if any, of your protected health information.
This right applies to disclosures for purposes other than treatment,
payment or healthcare operations as described in this Notice of Privacy
Practices. Accounting is not required for disclosures we may have made to
you, incidental disclosures, disclosures you have authorized, disclosures
for a facility directory, disclosures to family members or friends
involved in your care, or disclosures made to carry out treatment,
payment or health care operations. You have the right to receive specific
information regarding disclosures that occurred after April 14, 2003 up to
a six year timeframe. You may request a shorter timeframe. The right to
receive this information is subject to certain exceptions, restrictions
and limitations.
In order
to obtain an accounting of disclosures, you must submit your request in
writing to GET WELL. The first list you request within a 12-month period
is free of charge, but our practice may charge you for additional lists
within the same 12-month period. Our practice will notify you of the
costs involved with additional requests, and you may withdraw your request
before you incur any costs.
You have a right to a paper copy of this notice.
You are entitled to receive a paper copy of our notice of privacy
practices. You may ask us to give you a copy of this notice at any time.
To obtain a paper copy of this notice, contact GET WELL.
You have a right to file a complaint if you
believe your privacy rights have been violated. You may file a
complaint with the Secretary of the Department of Health and Human
Services or directly with our office. We can provide you with a patient
complaint form which should be mailed directly to:
Dr. Pierre Angier
3000 Williston Rd
So. Burlington, VT 05403
All complaints must be submitted in writing. You
will not be penalized for filing a complaint.
This notice was published and became effective on
April 14, 2003.